Frequently Asked Questions
Everything you need to know about your SET order.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a second email containing your tracking number so you can follow its journey.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, SET ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At SET, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.